Contact Us
FAQ
How do I submit a return?
All returns are submitted via our online portal to make things as easy as possible for you. You can submit your return here.
I have a problem with my order.
We're sorry to hear that! If your order is faulty, you can submit a request via our online portal here, or if you need extra help please email customercare@mylajane.com
When will I get my pre-order?
The estimated delivery date is provided on the product page at the time of purchase. If your pre-order is delayed, we’ll email you with an update. If everything is on schedule, you won’t receive any additional notifications, and your order will be shipped as planned.